Shipping & Delivery Policy – estop

Safe, fast, and reliable delivery to your doorstep

At estop, we aim to provide a smooth and dependable shipping experience for
all our customers. This Shipping & Delivery Policy outlines our order processing,
shipping timelines, delivery methods, and important terms.

Order Processing Time

All orders placed on estop are processed after order confirmation. Orders are not shipped
or delivered on public holidays or weekends unless stated otherwise.

  • Order confirmation via call, SMS, or email
  • Processing time: 1–2 working days
  • Delivery timeline begins after confirmation

Estimated Delivery Time

Delivery times may vary based on product availability, location, and courier service.

  • Major cities: 2–4 working days
  • Other cities & rural areas: 3–7 working days
  • Large appliances may require additional delivery time

Shipping Charges

Shipping charges depend on product size, weight, and delivery location.

  • Shipping fees (if applicable) are displayed at checkout
  • Free shipping may be available on selected products or promotions
  • Remote areas may incur additional delivery charges

Delivery Method

estop partners with reliable courier and logistics services to ensure safe delivery of
your orders.

  • Doorstep delivery
  • Secure packaging for fragile items
  • Heavy appliances delivered by specialized logistics teams

Order Tracking

Once your order is dispatched, tracking details may be shared via SMS or email, depending
on the courier service.

  • Tracking availability depends on courier partner
  • Customers can contact support for shipment updates

Delivery Delays & Issues

While we strive to deliver on time, delays may occur due to unforeseen circumstances such as
weather conditions, strikes, or courier issues.

  • estop is not responsible for delays beyond our control
  • Incorrect address may cause delivery failure
  • Unreachable customer may result in order cancellation

Product Inspection on Delivery

Customers are advised to inspect the product at the time of delivery. Any visible damage
should be reported immediately.

  • Do not accept damaged or tampered packages
  • Report issues within 24 hours of delivery

Contact Information

For questions related to shipping and delivery, please contact estop customer support
through our official website.